IB vs tradestation

It has been years since I migrated from Tradestation to IB, never looked back. 1, Tradestation Fills? heavy slippage 2, Tradestation Lagging data in fast markets 3, Tradestation Had a phantom order execute. TS showed I was in an active position I DID NOT execute, contacted Customer Service to confirm account status and go FLAT any position. Response was bone chilling: “WE DO NOT KNOW WHAT YOUR POSITION IS, CALL BACK DURING REGULAR BUSINESS HOURS” that was >4 hours away….…